Privacy Policy

Last updated: November 16, 2026

This Privacy Policy describes how Glow Beauty Lab Med Spa LLC (DBA Glow Beauty Lab) (“we,” “us,” or “our”) collects, uses, and protects your information when you visit https://www.glowbeautylabmedspa.com or interact with our services.

1. Information We Collect

We collect the following types of information:

• Contact information you provide voluntarily, including your name, mobile phone number, email address, and physical address
• Service-related information you provide for medical spa, aesthetic, and skin treatment services
• Booking and appointment details
• Communications you send to us, including chat widget submissions, form responses, and SMS messages
• Automatically collected information such as IP address, browser type, device information, and cookies

2. How We Use Your Information

We use the information we collect to:

• Provide medical spa, aesthetic, and skin treatment services
• Schedule and confirm appointments
• Send transactional communications such as booking confirmations and reminders
• Send promotional SMS messages, but only with your express written consent
• Respond to inquiries submitted via our chat widget, phone, or email
• Improve our website and services
• Comply with legal obligations

3. SMS Communications and Opt-In

By providing your mobile phone number and affirmatively checking the marketing consent checkbox in our website opt-in form or chat widget, you consent to receive promotional and transactional SMS messages from Glow Beauty Lab Med Spa LLC. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help. Consent is not a condition of purchase.

4. No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. You may disable cookies in your browser settings.

6. Data Security

We implement reasonable security measures including encryption, access controls, and secure storage to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw your consent at any time

To exercise these rights, contact us at Contact@glowbeautylabmedspa.com or Contact us for details.

8. Third-Party Services

We use third-party services including website hosting providers, CRM and SMS platforms (GoHighLevel/LeadConnector), and standard payment processors. These providers have their own privacy policies governing their use of your information. We do not share SMS opt-in data or consent with any third parties.

9. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

11. Contact Us